Questions people ask before they call.
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💰How much does it cost?
Pricing depends on portfolio size and which systems you use. You receive a fixed quote before any work starts.
🎧Can I hear it before I decide?
Yes. Call (330) 915-3542 any time, report a maintenance issue, and hear how the voice system handles it.
📱Do I have to change my phone number?
No. Keep your office and maintenance lines. After-hours and overflow calls are forwarded to the Call Desk.
🤖Will callers know it is automated?
Yes. The system identifies itself as an automated assistant and tells callers that the call may be recorded.
⏱️How fast can we start?
We begin with a 7-day isolated trial using sample or replica data, so you see it work before it touches your live systems.
🔗Will it work with AppFolio, Yardi and our other tools?
Integrations are scoped per client. During setup we confirm what your software supports, and use email, forms or shared spreadsheets where a direct connection is not available.
🔒What about tenant and owner data?
Access is limited to what your workflow needs, and every action is logged. We review the data terms of each service involved with you before launch.
🛟What if there is an emergency?
Callers who describe a fire, gas leak or medical emergency are told to hang up and dial 911 first. The system then alerts your on-call contact. If it cannot answer something, it takes a message rather than guessing.
✅Who approves the decisions?
Your team does. Vendor selections, spend and outbound commitments wait for sign-off from an authorized person.
